Effective Date: 07/09/2025
Business Name: Mira Aircons
Address: Shop No.1, A. Heights, Gorwa Panchwati Road, Vadodara 390003
Contact: +91 81607 65769 | miraaircons.official@gmail.com
Mira Aircons (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or contact us for AC service in Vadodara, AC repair, installation, shifting, or related services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
- Personal Information:
- Full name
- Phone number
- Email address
- Residential or business address
- Payment details (when applicable)
- Non-Personal Information:
- Browser type and version
- Device type and operating system
- IP address and location data
- Website usage statistics
- Service Information:
- Details related to AC service, repair, installation, or shifting appointments.
2. How We Use Your Information
The information collected is used for purposes such as:
- To provide and manage AC services you request.
- To communicate about bookings, inquiries, and updates.
- To process payments and invoices.
- To improve our website, services, and customer experience.
- To send promotional offers, newsletters, or service reminders (only if you opt-in).
- To comply with legal obligations and protect against fraudulent activity.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:
- With trusted service providers or technicians who help deliver our services.
- With payment processors to complete transactions securely.
- With delivery/logistics partners (if equipment or spare parts are delivered).
- When required by law, regulation, or court order.
- To protect our rights, safety, and property or that of our users.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Monitor website traffic and user activity.
- Personalize content and improve services.
You may disable cookies in your browser settings, but some website features may not function properly as a result.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include secure servers, encrypted payment processing, and restricted access to sensitive information. However, no online system is 100% secure, and we cannot guarantee complete protection.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide the services you requested.
- Comply with legal and regulatory requirements.
- Resolve disputes or enforce agreements.
7. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your data, subject to legal requirements.
- Opt out of receiving promotional emails or SMS messages.
- Withdraw consent for processing your information at any time.
To exercise your rights, you can contact us at miraaircons.official@gmail.com.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when visiting them.
9. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal data from them. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
Mira Aircons reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website, with the “Last Updated” date revised accordingly.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
Mira Aircons
📍 Shop No.1, A. Heights, Gorwa Panchwati Road, Vadodara 390003
📞 +91 81607 65769
📧 miraaircons.official@gmail.com